Terms & Conditions

A legal disclaimer

By accessing or purchasing from Crown & Carat, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

GENERAL

Throughout the site, the terms “we,” “us,” and “our” refer to Crown & Carat. By visiting our website and/or purchasing from us, you agree to these Terms & Conditions, including any additional policies referenced on our site.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

PRODUCTS & PRICING

We strive to display all products, descriptions, and pricing as accurately as possible. However, we do not guarantee that all information on the website is completely error-free.

Prices are subject to change without notice.

We reserve the right to:

Limit the quantities of any products offered
Refuse or cancel any order at our discretion
Discontinue products at any time without notice

ORDER ACCEPTANCE

Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance of your order.

Crown & Carat reserves the right to cancel or refuse any order for reasons including but not limited to:

Suspected fraud or unauthorized activity
Incorrect pricing or product information
Inventory availability issues
Billing or payment verification problems

If your order is canceled after payment has been processed, a refund will be issued to the original payment method.

SHIPPING

Shipping times provided on our website are estimates only and are not guaranteed delivery dates.

Crown & Carat is not responsible for delays caused by:

Shipping carriers
Customs clearance
Weather conditions
Incorrect shipping information provided by the customer

Once an order has been shipped, responsibility transfers to the shipping carrier.

RETURNS & REFUNDS

All sales are final.

We do not offer refunds or returns for change of mind. If your item arrives damaged or incorrect, you must contact us within 48 hours of delivery with clear photos and your order number so we can review the issue.

For full details, please refer to our Return Policy.

PRODUCT CARE

Our jewelry should be handled with care to preserve its appearance and longevity.

To maintain your piece:

Avoid contact with water, lotions, perfumes, and chemicals
Store jewelry in a dry place when not in use
Clean gently using a soft cloth

Crown & Carat is not responsible for damage caused by improper care, misuse, or normal wear over time.

INTELLECTUAL PROPERTY

All content on this website — including logos, branding, product images, graphics, text, and designs — is the property of Crown & Carat and may not be copied, reproduced, or used without written permission.

LIMITATION OF LIABILITY

Crown & Carat shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our maximum liability shall never exceed the amount paid for the purchased product.

PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy.

GOVERNING LAW

These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in your operating jurisdiction.

CONTACT INFORMATION

For any questions regarding these Terms & Conditions, please contact us at:

Email: support@crowncarat.online
Business Name: Crown & Carat

Thank you for choosing Crown & Carat.