Privacy Policy

A Legal Disclaimer

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At Crown & Carat, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

 

INFORMATION WE COLLECT

 

When you interact with our store, we may collect the following information:

• Personal details: Name, email address, phone number, shipping and billing address

• Order information: Payment details, purchase history, and transaction data

• Device information: IP address, browser type, time zone, and cookies

• Usage data: Pages viewed, time spent on site, and interactions

 

HOW WE USE YOUR INFORMATION

 

We use your information to:

• Process and fulfill your orders

• Communicate with you about your purchase or inquiries

• Provide customer support

• Improve our website, products, and user experience

• Send marketing emails or promotions (only if you opt in)

• Detect and prevent fraud or unauthorized activity

 

SHARING YOUR INFORMATION

 

We only share your information with trusted third parties when necessary, including:

• Payment processors to securely handle transactions

• Shipping carriers to deliver your order

• Service providers (such as website hosting, analytics, and email platforms)

We do not sell or rent your personal information to third parties.

 

COOKIES & TRACKING

 

Our website uses cookies and similar technologies to:

• Keep your shopping session active

• Understand how visitors use our site

• Improve performance and marketing

You can disable cookies through your browser settings at any time.

 

DATA SECURITY

 

We take reasonable precautions to protect your information and use secure technologies to safeguard your data. However, no method of transmission over the internet is 100% secure.

 

YOUR RIGHTS

 

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your data

• Opt out of marketing communications at any time

To exercise these rights, contact us using the information below.

 

RETENTION OF DATA

 

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and improve our services.

 

CHANGES TO THIS POLICY

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

 

CONTACT US

 

If you have questions about this Privacy Policy or your personal data, please contact us at:

 

Email: support@crowncarat.online
Crown & Carat

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